Service · AI Automation
AI Customer Service
Deliver fast, consistent customer support with AI-driven flows that answer common questions, resolve issues, and escalate only when a human is needed.
- 24/7 instant replies across web, WhatsApp, and social
- Fewer repetitive enquiries for your team
- AI resolves common questions automatically
- Faster response times and happier customers
- Smooth handover to human staff when needed
What's Included
- Full support-flow design and mapping
- AI training using your FAQs, policies, manuals, and documents
- Multi-channel deployment (web chat, WhatsApp, Messenger, Instagram)
- Automated replies for common issues and questions
- Escalation system for human takeover
- Ticket creation and CRM integration
- Complaint handling workflows
- Order, booking, or service-status updates
- Analytics dashboard for customer interactions
- Monthly optimisation and tuning
How It Works
Support Analysis
We examine your most common questions, issues, and customer friction points.
AI Training & Flow Design
Your policies, FAQs, and procedures are used to build intelligent support flows.
Deployment & Integration
The AI is connected to your website, CRM, WhatsApp, and support channels.
Monitoring & Optimisation
We refine replies based on real customer interactions.
Pricing
Packages start from £750.
Who It's For
- Preston businesses with high customer enquiry volume
- E-commerce stores needing instant order and tracking support
- Garages, salons, clinics, trades, estate agents
- Any company that wants fewer repetitive support messages
Why Choose Us
- AI trained on your support processes for accurate replies
- Reduces 60–80% of routine customer enquiries
- Natural, human-like conversation flows
- Multi-channel support out of the box
- Clear analytics to track resolution rates and improvements
Frequently Asked Questions
Can the AI handle complaints?
Yes — it can follow your procedure and escalate to a human when needed.
Does it work on WhatsApp?
Yes — WhatsApp, Facebook Messenger, web chat, Instagram DM, and more.
Can it check order or booking status?
Yes — fully integrates with your CRM or booking system.
Does it replace my customer service team?
No — it handles the repetitive stuff so your team can focus on the important cases.
How accurate is the AI?
It learns over time and becomes more precise with each interaction.
Ready to automate your customer support?
Start your AI Customer Service system today.
Service snapshot
Service: AI Customer Service
Category: AI Automation
Base: Penwortham, Preston, Lancashire
Coverage: Preston, Chorley, Bamber Bridge, Walton-le-Dale, Lostock Hall and surrounding areas.